F.A.Q.'s
Q: Can I return my purchase if I'm not satisfied? A: Yes, we accept returns! If you're not completely satisfied with your purchase, you may submit a return request within 14 days of receiving your item. Please ensure the item is in its original condition.
Q: How do I submit a return request? A: To submit a return request, please contact our customer service team at support@nurselytees.com with your order number and the reason for the return. We will guide you through the return process.
Q: What about pre-ordered items? A: Pre-ordered items may take 7-14 business days to ship. We appreciate your patience and are committed to getting your order to you as quickly as possible.
Q: Can I customize my order? A: Absolutely! We offer customization options to make your apparel uniquely yours. When placing your order, please specify your customization preferences.
Q: Can I return customized items? A: Due to the unique nature of customized items, we are unable to accept returns on these products. We encourage you to review your customization details carefully before placing your order.
Q: How should I care for my garment? A: To keep your NurseLy Tees and Designs shirts looking it's best, we recommend the following care instructions:
- Machine wash cold only.
- Use mild detergent.
- Wash items inside-out to protect the design.
- Dry on a low setting.
- Do not dry clean.
- Avoid ironing the design area.
Q: What sizes are your shirts? A: Our shirts are unisex for a comfortable fit. If you prefer a more fitted look and feel, we recommend sizing down one size.
Q: What payment options do you offer? A: In addition to accepting major credit cards, we also offer the option to pay in 4 interest-free installments at checkout, giving you the flexibility to spread out your payments.
Q: Who can I contact if I have more questions? A: If you have any further questions, please don't hesitate to contact our customer service team at support@nurselytees.com. We're here to help and ensure your shopping experience with us is as smooth as possible.